Everything you need to know.

Browse our available puppies, click the one you love, and submit the adoption application form. We review every application personally, usually within 24–48 hours.

Basic details about your home, lifestyle, and prior pet experience. Nothing invasive, just enough to make sure each puppy goes to a home that suits them.

Yes. A refundable deposit secures the puppy while we review your application. If you are not approved, the deposit is refunded in full.

Most adoptions complete within 3–7 days from application to bringing the puppy home, faster if all paperwork is in order.

Yes. Every puppy receives age-appropriate vaccinations, deworming, and a full vet check before going home. You receive the complete health record at handover.

Yes. We cover qualifying genetic and congenital conditions for the period stated in our health guarantee. Read the full terms on our health guarantee page.

Most are. If a puppy is not yet chipped at handover, we provide written guidance and your vet can do it at the first checkup.

We send each puppy home with a small supply of their current food and the brand details so you can transition gradually.

Vet checks, vaccinations, deworming, the puppy starter pack, and our ongoing support. Specific inclusions are listed on each puppy page.

Yes. If your application is not approved, or if a verified health concern arises before pickup, the deposit is refunded in full.

Major cards, bank transfer, and select digital wallets (Cash App, Zelle, Apple Pay). The available options are shown at checkout.

Not at this time. The deposit reserves the puppy and the balance is due before pickup or delivery.

Yes. We arrange ground or flight delivery with vetted carriers. Delivery fees depend on distance and method, quoted before you confirm.

Absolutely, and we encourage it. Pickup gives you a chance to meet the team and ask any last questions face-to-face.

Climate-controlled crates, hydration and bathroom breaks at scheduled stops, and a tracked itinerary you receive in advance. Carrier details are on the shipping policy page.

Reach out within the period in our refund policy. We work with you to find the right outcome, including taking the puppy back where appropriate.

We send a starter guide and are always reachable by email or phone. For structured training we recommend a local positive-reinforcement class.

Please do! We love seeing puppies settle into their new homes. Send anytime to our contact email. We may share with permission on the reviews page.