Health Guarantee
Every puppy, protected from day one.
A vet-certified arrival, a 30-day guarantee, and lifetime support for every family who takes one of ours home.
Last updated: April 2026
What You Get
A guarantee built around the puppy.
Four promises that travel with every puppy from our home to yours.
Vet Checked
Full physical examination by a licensed veterinarian before any puppy leaves our care.
Vaccinated
Age-appropriate core vaccines completed and logged, with the full schedule shared in writing.
30-Day Guarantee
Coverage against life-threatening congenital or hereditary defects for the first 30 days.
Lifetime Support
Care advice and vet questions answered for as long as your puppy is part of your family.
The Fine Print
What is and what is not covered.
Honesty up front so there are no surprises later.
Covered
What we stand behind
- Life-threatening congenital or hereditary defects diagnosed within 30 days
- Serious illness directly linked to a condition present at adoption
- Errors in the vaccination record we provided
- Pre-existing conditions not disclosed at handover
- Veterinary cost assistance for covered claims
Not Covered
Outside the guarantee
- Injuries sustained after adoption
- Conditions resulting from neglect or improper care
- Parasites acquired after adoption
- Minor ailments such as sneezing, soft stools, or mild stomach upset
- Conditions arising from failure to follow veterinary advice
Our Process
How we prepare every puppy.
Four checks behind every healthy handover.
Health Check
Full physical exam covering eyes, ears, heart, and a parasite screen.
Vaccination
Core vaccines administered on schedule and logged in the puppy's record book.
Documentation
Veterinary records, vaccination certificates, and care notes prepared for the family.
Final Inspection
Last review the day before pickup so every puppy leaves us in the right shape.
If Something Goes Wrong
A clear path, every time.
Three simple steps from the first message to a resolution.
Contact
Call or email within the 30-day window. Have the vet's written diagnosis ready.
Verification
We review the licensed veterinarian's report alongside our handover records.
Resolution
Vet cost assistance, a replacement puppy of equivalent value, or a fair settlement.
Beyond the guarantee, we are still here.
Every adoption is a relationship, not a transaction. Reach out anytime for care advice, vet questions, or simply to share an update. Years from now still works.
Adopt with full peace of mind.
Browse the available puppies, or talk to our team if you have questions about coverage.