Shipping & Delivery

Safe delivery, from our care to your home.

Every puppy travels with a trusted carrier and a calm handover. Pickup or door-to-door, we plan it around your puppy.

Last updated: April 2026

At A Glance

Four pillars behind every delivery.

Methods, timing, coverage, and safety. Spelled out before you book.

Delivery Methods

Local, nationwide, or in-person pickup. Choose what fits your timing best.

Estimated Time

3 to 7 days for most routes. Local handovers usually within the same week.

Coverage

Nationwide delivery as standard. International routes available by arrangement.

Safety First

Climate-controlled transport with trained handlers and frequent rest stops.

How It Works

From confirmation to your front door.

Five steps that keep every journey calm and predictable.

1

Adoption Confirmed

Application approved and deposit settled. We begin planning the journey.

2

Health Preparation

Final vet check, full vaccination record, and the puppy's travel kit prepared.

3

Transport Arranged

Trusted carrier booked or local handover scheduled. We share timing with you.

4

Travel

Climate-controlled, monitored, and tracked. Updates at every milestone.

5

Delivery

Calm handover at your address with all paperwork and the welcome pack.

Delivery Methods

Three ways to get your puppy home.

Pick the option that suits your timing, your distance, and your puppy.

Within our region

Local Delivery

Direct handover by our team, often same week. No carrier required.

  • Same-week timing
  • No carrier handover
  • Direct from our home

Door to door, anywhere

Nationwide Delivery

A trusted licensed carrier delivers your puppy directly to your address.

  • GPS tracked
  • Climate-controlled
  • Distance-based quote

Visit our home

In-Person Pickup

Meet your puppy in person and take them home the same day.

  • No delivery fee
  • Meet our team
  • Same-day takeaway

Costs & Fees

Transparent pricing, every time.

What you see is what you pay. No surprises after you commit.

Local Delivery

Often included; low flat fee for outer areas.

Nationwide Delivery

Distance-based quote, shared upfront before you commit.

International Delivery

By arrangement. Includes carrier costs and import paperwork.

In-Person Pickup

No delivery fee.

We share the full quote in writing before any payment, so you can plan around the exact total.

Safety & Care

Comfort and safety at every step.

Our care standards travel with the puppy. From crate setup to handover, every detail is planned around the smallest passenger.

  • Climate-controlled crates sized to the puppy
  • Food, water, and rest stops every few hours on long routes
  • Trained handlers familiar with puppies
  • GPS tracking on every nationwide journey
  • Final wellness check before handover
  • A dedicated point of contact while in transit

About Delays

When timing shifts, you hear it from us first.

Weather, traffic, and admin holdups happen. If anything moves, we contact you the moment we know with the new plan. Your puppy's safety always comes first, and we never rush a journey to keep a schedule.

Need Help?

Questions about a delivery?

Our team can talk through methods, timing, or coverage for your address. Reach out anytime.

Pick a puppy, plan the journey, welcome them home.

Browse the available puppies, or talk to our team about timing for your address.